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Step 1
Getting to know you

Once you register with us, our Lettings Team will get in touch and try to better understand what you’re looking for. This will allow us to help you find properties that match your requirements and budget and keep you informed of new properties coming onto the market that may be of interest to you. We can also customise your search on our website so you can browse the properties that match exactly your criteria.

Step 2
Arranging a viewing

Our expert lettings negotiators will arrange viewings for all the properties matching your requirements and budgets. And we go beyond that — because we’re attentive to our customers, our team will also put forward their own recommendations based on their knowledge and experience of the local area, if they feel it’s a good match for you. We can arrange for you to attend viewings in person or a video/virtual tour to suit your preference or other commitments.

Step 3
Making an offer

Found a property that ticks all the boxes? We’ll waste no time in assisting you with making an offer. Upon acceptance of your offer, you’ll need to pay one week’s rent to reserve the property (this amount will also be deducted from your total rent for the duration of the tenancy agreement). If the tenancy doesn’t complete, you will be fully refunded with this amount.

Step4
Providing references

You will need to provide references from your former landlords or employers. If you have a guarantor, they also need to go through the same referencing process. You will need to have a guarantor if you are a first-time tenant with a strong financial history or stable source of income, if you have failed a credit check, or if your annual income is less than three times the yearly rent of the property. A guarantor can be a friend, family member, or employer.

Step 5
Signing the contract

Once the referencing process has completed, you are only one step away from moving into your new home! We will provide you with an AST (Assured Shorthold Tenancy agreement) to review, approve, and sign. This is the agreement between you and the Landlord that will define all the terms of your tenancy. Depending on who manages the property, your contact preference in case you need assistance throughout the tenancy – from either Mr Rent or the Landlord.

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